FAQ
General information
What is Classy Moose®?
Classy Moose® is a Canadian company specializing in custom printed and stock adhesive tapes, labels, and packaging solutions. Formed from the merger of Prisma Pressure Sensitive Products and Spectra Tapes, the company brings over 30 years of industry experience. You can go to our About Us page to learn more!
Where is Classy Moose® located?
The company is headquartered at 3510 Boulevard Poirier, Montreal, Quebec, H4R 2J5, Canada.
What does the name Classy Moose® signify?
The name combines "Classy," representing stylish sophistication, and "Moose," symbolizing strength, resilience, and adaptability—reflecting the company's commitment to quality and robust service.
Product & Services
What type of products do you offer?
Classy Moose® offers a wide range of products, including:
-Custom Printed Tapes: Polypropylene, PVC, Acrylic, and Water-Activated Tapes.
-Stock Printed Tapes: Pre-designed tapes with standard messages.
-Labels: Custom and stock labels, including dangerous goods and product origin labels.
-Security Products: Tamper-evident tapes and labels.
-Eco-Friendly Tapes: Biodegradable and environmentally friendly options.
-Warehouse Supplies: Tape dispensers and miscellaneous packaging tools.
Do you offer eco-friendly packaging solutions?
Absolutely. The Green Line / Eco Products category includes biodegradable tapes designed to meet stringent environmental standards, suitable for various packaging needs.
What colors of tape do you offer?
We can create any custom color of tape you want! Our basic color options are red, blue, green, yellow, black, white.
Other examples of tape colors we can make are grey, charcoal, beige, ivory, orange, purple, pink, turquoise, teal, brown, navy, magenta, burgundy, lavender, lilac, violet and more.
Labels
how many colors can be printed on one label?
We currently offer up to 3 colors, and back-to-back printing is also possible . We can also provide process printing upon request.
How long does it take to process an order for printed labels?
Once you have signed the artwork approval, processing or orders usually takes approximately 2-3 weeks, pls delivery lead time.
We are a member of another association that requires specific authorization for printing. Can you help us with our printing needs?
Just advise us or your needs and we will make every effort possible to assist you.
What is the minimum order for stock printed labels?
Our minimum for our stock labels is 1 roll, and most rolls are 500 labels per roll.
What kinds of label stock do you carry?
Our current standard stocks are white semi-gloss and red fluorescent, with a general-purpose permanent adhesive. Other stock combinations are available upon request . lease contact us with your custom label requirements.
What is the difference between die cut labels and butt cut labels?
Die cut labels have a space between and around each labels. this space makes die cut ideal for both automatic and manual applications. Butt cut labels run continuously so that there are no spaces between the labels.
Tapes
What kind of tape do you carry?
We have hotmelt, acrylic, and solvent based rubber propylene, UPVC, Produce bundling, reinforced water activated gum tape and Security tapes.
What des the term "Pressure sensitive" mean?
The term refers to anything adhesive, that derives its stickiness from applying pressure.
How long does it take to process an order for custom printed tape?
Once you have signed the artwork approval, processing of orders usually takes 2-3 weeks.
How long does it take to process an order for stock printed tape?
it can take 2-3 weeks to process.
Ordering & Shipping
How can I place an order?
Orders can be placed directly through the Classy Moose® website. For custom designs, you can use the online design tools provided.
Do you offer wholesale or reseller programs?
Yes, Classy Moose® has a dedicated program for wholesalers and resellers, offering exclusive pricing and partnership opportunities in the packaging industry.
What are the shipping options?
Shipping options and rates are calculated at checkout based on the delivery location and order size. For specific shipping inquiries, it's best to contact Classy Moose® directly.
Customer Support
How can I contact you for support?
You can reach out through the Contact Us page on their website. Additionally, you can log in or create an account for more personalized support options.
Do you have a return or refund policy?
For information on returns or refunds, please refer to the Terms & Conditions or contact customer service directly through the website.
Additional Services
What marketing services do you offer?
Classy Moose™ provides comprehensive marketing services, including graphic design, Plate making, and custom sticker design, to help elevate your brand's presence.
Do you have a blog or resource center?
Yes, the Classy Moose® blog offers insights into product news, industry trends, and packaging efficiency tips to help businesses stay informed.
Tools & Ressources
How do I choose the right tape for my packaging needs?
Classy Moose® offers a Tape Recommendation Guide to help you select the most suitable tape based on your application, material surface, and usage environment. Whether you need tape for light cartons or heavy-duty shipping, the guide helps you make an informed decision.
What tape width should I use?
Refer to the Tape Width Guide for insights on selecting the appropriate tape width for your box size, sealing method, and dispenser type. Using the right width ensures better sealing and fewer roll changes.
Where can I learn more about the characteristics of different tapes?
Check out the Tape Characteristics Chart to compare adhesive strength, backing material, temperature resistance, and more across different tape types.
Do you provide tape conversion?
Yes, the Tape Conversion page will let you know which custom lengths and widths we can make so you can have a tape that is tailor-made for your needs.
I’m new to the industry—do you have a glossary I can refer to?
Absolutely. The Glossary of Tape & Label Terms defines key terms used in packaging, printing, and adhesive products to help you navigate product details with confidence.
Customization & Expo
Is there a way to design my own tape online?
Yes, Classy Moose® provides a Custom Tape Creation Tool that lets you personalize your tape with your logo, colors, and messaging. You can preview the design and request a quote instantly.
Does Classy Moose® attend trade shows or expos?
Classy Moose® participates in industry expos to showcase new products and innovations. Check the trade shows and events section on the website for upcoming events and recaps of past exhibitions.
Company Information
Where can I read more about Classy Moose®’s sustainability efforts?
The Environmental Policy page outlines Classy Moose®’s commitment to eco-friendly practices, including the development of biodegradable tapes and responsible sourcing.
What do customers say about working with Classy Moose®?
Visit the Testimonials section to read real feedback from satisfied clients who value the quality, service, and speed of delivery.